Leadership

Randy has over 40 years of experience in the long-term care accounting field. He oversees all aspects of the financial side of the operation. Randy takes pride in being able to find funding sources for any individual’s needs that go beyond his or her available funds. He is a Certified Public Accountant, a Chartered Global Management Account and the Chief Financial Officer at Consumer Support Services, Inc. He is a member of the Ohio Society of Certified Accountants and the American Institute of Certified Public Accountants.

Randy began his career in 1977 working for an accounting and consulting firm providing services to companies that specialized in residential services to individuals with developmental disabilities and long-term care industry (nursing homes). Since that time Randy has dedicated his career to helping individuals with disabilities.

Michelle has over twenty-five years of experience working with individuals with developmental disabilities and mental illness. Michelle is a graduate of Defiance College, with a Bachelor of Science Degree in Criminal Justice and a graduate of the Ohio Dominican University, with a Master of Business Administration.  

Previously, Michelle worked as a Service and Support Administrator and later as an Investigative Agent at a county board of DD for over eight years before re-entering the private sector.  Michelle has filled various roles while at CSS which include Site Supervisor, Program Director, and County Director. Michelle values her relationships with individuals, family members and staff throughout the various counties. Michelle is committed to continuous, quality improvement to enhance the lives and independence of those being served.